Where can I get help during and after the application? 

Home / Childcare / Where can I get help during and after the application?

Neighbourhood Houses Victoria
For all enquiries regarding the preparation of your CCS application, please contact:
Naomi Rule | Child Care Project Officer | Tuesday, Wednesday and Thursday
Contact Naomi on (03) 9602 1228 or mobile 0455 422 628 or email childcare@nhvic.org.au

Child Care Subsidy Facebook Support Group

For extra support and connecting with others going through the application process, please join the NHVic Child Care Subsidy Facebook Support Group (Note: this is a closed group available only to the NHVic network). Join the CCS Facebook Support Group

CCS Assessment Team

Post CCS approval, please contact the CCS Helpdesk for enquiries relating to CCS payments such as; submitting information to the Department, ACCS certificates, inability to pass on fee reductions as a family has left your service, repayment of a debt or help with the Provider Entry Point. Contact the CCS Assessment Team on 1800 112 812 or email CCSAssessments-VIC@education.gov.au

CCS Helpdesk

Post CCS approval, please contact the CCS Helpdesk for enquiries relating to CCS payments such as; submitting information to the Department, ACCS certificates, inability to pass on fee reductions as a family has left your service, repayment of a debt or help with the Provider Entry Point. Contact the CCS Helpdesk on 1300 667 276 or email ccshelpdesk@education.gov.au

ACCS Helpdesk

For enquiries related to the Additional Child Care Subsidy (ACCS), please contact the ACCS Helpdesk. Email the ACCS Helpdesk ACCS@education.gov.au

PRODA Helpline

For technical PRODA related enquiries, please contact the PRODA helpline. Contact the PRODA Helpdesk on 1800 700 199

Feedback

Let us know if there are any issues or ways we can improve this resource library, or if there's a particular resource you'd like to see available.

Visit the NHVic website  |  info@nhvic.org.au  |  (03) 9602 1228

© 2019 Neighbourhood Houses Victoria

  • Black Facebook Icon
  • Black Twitter Icon
  • Black LinkedIn Icon